We believe you will love our products, but if you are unhappy for any reason, we will gladly accept your return and issue a full refund within 45 days. You will need to have all pieces of the original packaging and the panel needs to be in working and looking like new condition. We do not accept returns for broken, misused, or mishandled items. You will need to e-mail pictures to us before you send the item back. Customer pays return shipping and carries the burden of proof that it was sent. Therefore, we suggest a signature upon delivery so everyone is equally covered for any problems that may arise. To request a refund please email us at: customersupport@remedyled.com and we will work with you to make a seamless return.